1. Purpose
The purpose of this UDAAP Compliance Policy is to ensure that Aureon Financial LLC conducts all lending-related activities in a manner that is fair, transparent, compliant, and respectful of consumer rights...
2. Scope
This policy applies to all Aureon Financial employees, contractors, partners, and all activities related to marketing, and consumer interaction.
3. Definitions
Includes definitions of Unfair, Deceptive, and Abusive Acts or Practices as established by applicable federal regulations.
4. Policy Statement
Aureon Financial strictly prohibits any unfair, deceptive, or abusive acts or practices.
5. Responsibilities
Management, Compliance Department, and Employees/Sales Partners each have defined responsibilities to maintain UDAAP compliance.
6. Marketing & Sales Conduct Requirements
Prohibits misrepresentation, unclear disclosures, and unapproved materials. Requires accuracy and transparency.
7. Underwritting & Application Practices
Soft/hard pull disclosures, no coercion, and truthful communication.
8. Servicing, Collections & Customer Interactions
Requires respectful behavior, accuracy, lawful collections, and clear communication.
9. Complaint Management
All complaints must be logged, reviewed, escalated, and resolved promptly with proper documentation.
10. Training Requirements
Annual training, onboarding training, and documentation of compliance training.
11. Third-Party & Partner Oversight
Aureon must monitor resort partners and vendors and enforce compliance requirements.
12. Monitoring & Auditing
Compliance reviews, audits, call monitoring, marketing reviews, and periodic assessments.
13. Recordkeeping
Required retention of key documents for a minimum of 5 years.
14. Enforcement & Corrective Action
Outlines disciplinary steps and remediation for consumer harm.
15. Policy Review
Annual review or updates following regulatory or operational changes.
16. Certification
All employees and partners must acknowledge reading and accepting the policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our Contact Us Page or email at contact@aureonfinancial.com
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Getting you the funding you need for the lifestyle you deserve is what we do best. But we don’t just do our best, we do what is required to get you your funding to ensure you are happy. Even in the rare cases that we cannot get you funded right away, we offer additional services, at no cost, to help you get the funding you need at a later date. We are here to help you every step of the way.